Terms of Service

1. Introduction

Welcome to NOA. These Terms and Conditions (“Terms”) govern your use of our website, products, and services (“Services”). By accessing or purchasing from NOA, you agree to these Terms in full. If you do not agree, please do not use our website.

2. Company Information

NOA is a registered brand specializing in nutritional and beauty supplements.
Contact: orders@bynoa.com
Registered Address:  PAVLA PAPA 14, 21000, Novi Sad

3. Products and UseOur supplements are designed to support general wellbeing and should not be considered medical treatments.
All information provided on this website (including product descriptions and blog content) is for informational purposes only and should not replace professional medical advice. Consult your doctor before using any supplement, especially if you are pregnant, breastfeeding, or have a medical condition.

4. Orders and Payments

All prices are listed in local currency. However, as NOA is a Serbian-based company, all orders are processed and charged in RSD (Serbian Dinar) at the current exchange rate at the time of purchase.We reserve the right to change prices and availability without notice. Payments are processed securely through approved third-party gateways. By placing an order, you confirm that the provided information is accurate and that you are authorized to use the chosen payment method.

5. Shipping and DeliveryWe aim to dispatch all orders promptly. Delivery times may vary based on location and external circumstances.
NOA is not responsible for delays caused by customs, couriers, or events outside our control.

6. Returns and Refunds

Due to the nature of our products, we can only accept returns of unopened, unused items in their original packaging within 14 days of delivery.
To initiate a return, contact us at orders@bynoa.com

Refunds will be processed once the product is received and inspected.

7. Intellectual Property

All text, images, and materials on this website are the property of NOA and protected by copyright and trademark laws. You may not reproduce, distribute, or modify any content without prior written consent.

8. Limitation of Liability

NOA shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the amount paid for the specific product purchased.

9. Governing Law

These Terms and any disputes arising from or related to them shall be governed by and construed in accordance with the laws of the Republic of Serbia, without regard to conflict of law principles. All disputes shall be subject to the exclusive jurisdiction of the competent courts in Belgrade, Serbia. If you are a consumer residing outside Serbia, you may also be entitled to the protection of mandatory consumer rights under the laws of your country of residence.

10. Updates

We may update these Terms from time to time. Continued use of our website after changes implies acceptance of the revised Terms. Link to Privacy Policy